How can I contact TorresHike, and when can I expect a reply?

The best way to contact us is by email at info@torreshike.com. We normally reply within two business days, although we always try to prioritise urgent questions and respond as soon as possible.

If your question relates to an existing booking, please include your booking reference, the lead passenger’s name and a clear description of what you need help with. Providing all the relevant details in your first email will help us assist you more efficiently.

Please note that TorresHike does not provide phone support.

If you would like to request a change or cancellation, you may also be able to submit your request online by logging in to My Reservation. The available options will depend on your booking.