In case you need to write directly to one of the agencies operating the campsites and refugios in Torres del Paine we've prepared this page.

Las Torres (Fantástico Sur)

Important: If you want to modify or cancel reservation done through TorresHike.com you have to contact us at info@torreshike.com.

To contact Las Torres you use this WhatsApp number: + 56983579064

You can also use this email address: info@lastorres.com

Or call them:

from 9 to 18 Monday to Sunday
From Chile: + 56 2 2898 6043
From USA: +1 (323) 982 3761
From UK: + 44 2037 6997 60

Make sure you include your reservation number that is written on your voucher (e.g. FSAL12345678) and your name in the message.

Vértice Patagonia

Important: If you want to modify or cancel reservation done through TorresHike.com you have to contact us at info@torreshike.com.

The best way to contact Vértice is on email:
ventas@vertice.travel

If you have a reservation make sure you include it in your message. The reservation number can be found on your voucher, it's all digits and starts with 6 (e.g. 621245).

CONAF

If you need to contact CONAF in regards to your entrance tickets you can use the contact form on the website https://pasesparques.cl/. Make sure you include your ticket numbers in the message.